Designing an A.I. Chatbot: how conversational design changed the way I think about design. | by Ruben Babu | UX Collective
The Next Phase Of UX: Designing Chatbot Personalities
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Conversational UX Design. All Facebook Messenger Bots Interactions | by Anna Iurchenko | Chatbots Magazine
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Key Parts of an Enterprise Bot Design | bisser.io
The conversation designer's handbook — or how to design chatbots, Google Home actions and Alexa skills that work | by Tom Hewitson | labworks.io | Medium
Designing Bots: Creating Conversational Experiences by Amir Shevat
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Designing chatbots. A step by step guide with example | by Yogesh Moorjani | UX Collective
Bots: How I Design Conversations with Mural | by Steve Schofield | Chatbots Magazine
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How to Design a Chatbot: Creating a Conversational Interface
Designing conversational UI for bots (and humans) | Build 2017 | Channel 9
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Why designing a character for your Chatbot is important | by Quovantis | UX Planet
The art of conversation in the age of bots | Inside Design Blog
