Management&Business: The Gap Model
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Gap model of Service Quality identifies the different sources of gaps or differences between the service… | Service quality, Business management, General management
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![PDF] Awuah between perceived and required Service Quality the three largest German Airline Companies-20-T 148 – | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/6866434e46bc5524237168bfacbb0be47814ff4f/14-Figure1-1.png "PDF] Awuah between perceived and required Service Quality the three largest German Airline Companies-20-T 148 – | Semantic Scholar")
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The Gaps Model of Service Quality
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Gap Model of Service Quality
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